The Digital Millennium Copyright Act (DMCA) creates a standardized process for copyright holders (including software developers) to ask PrimeIQ Labs to take down infringing content. You can find more information about the DMCA at the U.S. Copyright Office’s official website.
As with all legal matters, it is always best to consult with a professional about your specific questions or situation. We strongly encourage you to do so before taking any action that might impact your rights. Our guides are NOT legal advice and shouldn’t be taken as such.
Before You Start
Be truthful and honest. The DMCA requires that you swear to the facts in your notice of infringement under penalty of perjury. It is a federal crime to intentionally lie in a sworn declaration. (See U.S. Code, Title 18, Section 1621). Submitting false information could also result in civil liability—that is, you could get sued for money damages.
Investigate and Research. Many people use the services of PrimeIQ Labs. Filing a DMCA notice of infringement against such is a serious legal allegation that carries real consequences for real people. Because of that, we ask that you conduct a thorough investigation and consult with an attorney before submitting a takedown request to make sure that the use isn’t actually permissible.
Reach out and discuss. A great first step before sending us a takedown notice is to try contacting the user directly.
No Automated Notices via third-party. You should have a trained professional evaluate the facts of every takedown notice you send. If you are outsourcing your efforts to a third party, make sure you know how they operate, and make sure they are not using automated bots to submit notices in bulk. These notices are often invalid and processing them results in needlessly taking down content.
Counter Notice Receival.Any user affected by your takedown notice may decide to submit a counter notice. If they do, we will re-enable the content within 14 days unless you notify us that you have initiated a legal action seeking to restrain the user from engaging in infringing activity relating to the content of PrimeIQ Labs.
PrimeIQ Labs is not the decision maker. PrimeIQ Labs exercises little discretion in the process other than determining whether the notices meet the minimum requirements of the DMCA. It is up to the parties (and their lawyers) to evaluate the merit of their claims, bearing in mind that notices must be made under the respective penalties.
How to Submit Your Notice and Counter Notice
Submit a DMCA Takedown Notice
If someone else is using your copyrighted content in an unauthorized manner, fill out the form below to submit a DMCA takedown notice and request that the infringing content be changed or removed. Before you begin, please ensure that you can answer the requirements for DMCA counter-notifications.
You can also send an email notification to email@example.com. You may include an attachment if you like, but please also include a plain-text version of your letter in the body of your message.
Alternatively, you can send your notice by physical mail but allow for extended receival and response times. Notices we receive via plain-text email have a much faster turnaround than PDF attachments or physical mail. If you still wish to mail us your notice, our physical address is:
Attention Legal Department:
PrimeIQ Labs LLC
401 RYLAND ST STE 200-A
Reno, NV 89502, USA
If you believe your content was mistakenly disabled by a DMCA takedown request, you have the right to contest the takedown by submitting a counter-notice. Before you begin, please ensure that you can answer the requirements for DMCA counter-notifications.
You may also submit a counter notice by e-mail or physical mail, as set forth above.